Terms of service

Overview

This website is operated by our brand: Crystal ENT AB. When we say “we”, “us” or “our”, we are referring to Crystal ENT AB. By visiting our website, browsing our store, or making a purchase, you are using our services and agree to the Terms of Service described below.

These terms are here to make everything clear and transparent for both you as a customer and for us as a business.

Our store is powered by Shopify, which provides the platform we use to run our webshop and process orders.

If you have any questions or do not agree with these terms, we recommend that you contact us before using the website or making a purchase.

Section 1: Terms of Service

These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website, browsing our content, or placing an order, you confirm that you have read, understood, and agree to be bound by these terms.

These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Any changes will take effect immediately upon being published on our website. It is your responsibility to review this page periodically to stay informed of any updates.

Continued use of the website following any changes constitutes acceptance of those changes.

Section 2: Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country of residence, or that you have permission from a legal guardian to use this site.

You agree not to use our products or website for any unlawful or unauthorized purpose, and not to violate any applicable laws.

We may refuse service or cancel orders where there is a reasonable suspicion of fraud, misuse, incorrect information, or technical/pricing errors.

Section 3: General Conditions

We reserve the right to refuse service to anyone at any time where there is a valid reason, such as fraud prevention or misuse of our services. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service without written permission from us. Payment and checkout information is processed securely and may be transmitted through third-party providers.

Section 4: Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. The content is provided for general information purposes only and should not be the sole basis for making purchasing decisions. We reserve the right to update product information, descriptions, or availability at any time without prior notice.

Section 5: Modifications to the Service and Prices

Prices for our products are subject to change at any time without prior notice. We strive to ensure all pricing is accurate, but we reserve the right to correct any errors or inaccuracies.

We may modify, suspend, or discontinue any part of our website, services, or product offerings at any time without prior notice. This includes changes to product availability, descriptions, or features.

We shall not be held liable to you or to any third party for any modification, price change, suspension, or discontinuation of the service.

Section 6: Products or Services

Certain products or services may be available exclusively online through our website and may be offered in limited quantities. These products are subject to return or exchange only according to our return policy.

We reserve the right, but are not obligated, to limit the sales of our products or services to any individual, geographic region, or jurisdiction. Such limitations may be applied on a case-by-case basis.

We also reserve the right to limit the quantities of any products or services that we offer.

While we aim to display our products as accurately as possible, we cannot guarantee that your device’s display of colors, textures, or details will be completely accurate. Slight variations may occur due to production processes.

Section 7: Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order if billing, payment, or account information is incomplete, incorrect, or suspected to be fraudulent. You agree to provide accurate and up-to-date information for all purchases and to update your details when necessary.

Section 8: Optional Tools

We may provide you with access to third-party tools or services over which we have no control or oversight.

These tools are provided “as is” and “as available” without any warranties, representations, or conditions of any kind. We do not guarantee their functionality, accuracy, or availability.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which these tools are provided by the relevant third-party provider.

We may also, in the future, offer new services and/or features through the website, which will also be subject to these Terms of Service.

Section 9: Third-Party Links

Our website may include links to third-party websites, services, or resources that are not owned or controlled by us.

We are not responsible for examining or evaluating the content, accuracy, or practices of any third-party websites. We do not warrant and will not have any liability or responsibility for any third-party materials, products, or services.

Any use of third-party websites is entirely at your own risk. We recommend reviewing their terms and policies before engaging in any transaction.

Section 10: User Comments, Feedback and Submissions

If you submit feedback, ideas, or content to us, you agree that we may use it without restriction, including for commercial purposes. We are not obligated to keep submissions confidential, provide compensation, or respond. We may remove content that we consider unlawful, offensive, or in violation of these Terms.

Section 11: Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

We are committed to handling your personal data responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

For more detailed information about how we collect, use, and store your personal data, please refer to our Privacy Policy.

Section 12: Errors, Inaccuracies and Omissions

Occasionally, there may be errors or inaccuracies on our site related to product descriptions, pricing, availability, or promotions. We reserve the right to correct these at any time and to cancel orders if necessary due to such errors.

Section 13: Prohibited Uses

You may not use the site for any unlawful purpose or in violation of applicable laws.

You may not attempt to interfere with the security, functionality, or integrity of the website.

We reserve the right to suspend or terminate access if these terms are violated.

Section 14: Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the service will always be uninterrupted, timely, or error-free. All products and services are provided “as is” and “as available” to the extent permitted by law.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for defective products or mandatory consumer rights.

Section 15: Indemnification

You agree to indemnify, defend, and hold harmless Crystal ENT AB and its directors, officers, employees, affiliates, and partners from any claim, demand, loss, liability, or expense, including reasonable legal fees, arising out of or related to your breach of these Terms of Service or your violation of any law or the rights of a third party.

This obligation will survive the termination of your use of the service and the website.

Section 16: Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable under applicable law, such provision shall nonetheless be enforceable to the fullest extent permitted by law.

Any unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions, which shall remain in full force and effect.

Section 17: Termination

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our website and services.

We reserve the right to suspend, restrict, or terminate your access to the website or our services at any time without notice if we believe that you have violated these Terms or engaged in unlawful or harmful behavior.

All obligations and liabilities incurred prior to termination shall survive the termination of this agreement.

Section 18: Entire Agreement

These Terms constitute the full agreement between you and us regarding your use of the service and replace any prior agreements or communications.

Section 19: Governing Law

These Terms are governed by the laws of Sweden, and interpreted in accordance with applicable EU consumer protection law where relevant.

Section 20: Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service at any time.

It is your responsibility to check this page periodically for updates. We may, but are not obligated to, notify users of significant changes via the website or other communication channels.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 21: Contact Information

If you have any questions about these Terms, please contact us at:

crystalenterprise.info@gmail.com